best customer service_houzz 2019

Best of Customer Service on Houzz 2019

[Ellicott City, MD]January 29, 2019Charm City Virtual Tours of Ellicott City has won "Best of Customer Service" on Houzz, the leading platform for home renovation and design. Formed in 2008, Charm City Virtual Tours was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than 2.1 million active home building, remodeling and design industry professionals.

The Best of Houzz badge is awarded annually, in three categories: Design, Customer Service and Photography.  Design awards honor professionals whose work was the most popular among the Houzz community.  Customer Service honors are based on several factors, including a pro's overall rating on Houzz and client reviews submitted in 2018.  Architecture and interior design photographers whose images were most popular are recognized with the Photography award.

A "Best of Houzz 2019" badge will appear on winners' profiles as a sign of their commitment to excellence.  These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

"I'm honored to have received recognition from Houzz for customer service. The goal of Charm City Virtual Tours is to provide exceptional customer service each and every time that I provide photography services to my clients," said Amanda Koehler, owner and photographer of Charm City Virtual Tours.

"Best of Houzz is a true badge of honor as it is awarded by our community of homeowners, those who are hiring design, remodeling and other home improvement professionals for their projects," said Liza Hausman, Vice President of Industry Marketing for Houzz.  "We are excited to celebrate the 2019 winners chosen by our community as their favorites for home design and customer experience, and to highlight those winners on the Houzz website and app."

Follow Amanda Koehler of Charm City Virtual Tours on Houzz.

About Amanda Koehler and Charm City Virtual Tours
As the owner of Charm City Virtual Tours, Amanda Koehler is an architectural photographer and visual marketing specialist.  As passionate about the projects and professional photography needs as her clients are, she seeks perfection with every project while placing a strong emphasis on education to stay current with photography and marketing trends.

Charm City Virtual Tours offers a wide range of marketing tools from real estate photography and video, floor plans, virtual staging, aerial/drone photography, and marketing materials to outstanding twilight shoots which make any project stand out from the rest.

Based in Ellicott City, Charm City Virtual Tours provides services to realtors, hotels, restaurants, property developers, builders, designers, and more throughout the Baltimore/DC Metro Area.  To find out more visit or call 410-707-3306.

About Houzz
Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish - online or from a mobile device.  From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality.  Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo.  Houzz is a registered trademark of Houzz, Inc. worldwide.  For more information, visit

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